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Delivery Information

We ship with DPDMainland UK Delivery Options

Delivery costs are:

  • Free for all standard deliveries to the UK on orders over £50
  • £5.95 for all standard deliveries to the UK under £50
  • £9.95 for pre-noon deliveries *
  • £12.95 for Saturday and Sunday deliveries regardless of order value **
  • £14.95 to remote areas such as the Scottish highlands and islands regardless of order value

* Next day delivery before noon (Mon-Fri) is only available for orders placed before 2pm and for UK mainland delivery addresses.

** Weekend deliveries are only available for orders placed before 2pm on the Friday before the delivery date.

For orders placed before 2pm, we will aim to despatch the same day; orders placed after 2pm will be shipped the next working day. Please note, we do not despatch on bank holidays or weekends, so any orders placed on these days will be despatched the next available working day.

Deliveries require a signature upon receipt.

Once your order has been despatched you will receive a confirmation email including your tracking number which allows you track the progress of your parcel on the DPD website

DPD will send a text message ahead of the delivery time if you give a mobile number in your order details.

 

UK highlands & islands, Northern Ireland, and Republic of Ireland deliveries

  • £14.95 for all Scottish remote locations
  • £14.95 for all UK islands, Isle of Man and Channel Islands deliveries
  • £14.95 for Republic of Ireland
  • £14.95 for Northern Ireland

We charge no tax on orders delivered to the Channel Islands - please make sure you specify Guernsey or Jersey as your country rather than UK.

For orders placed before 2pm, we will aim to despatch the same day, orders placed after 2pm will be shipped the next working day. Please note, we do not despatch on bank holidays or weekends, so any orders placed on these days will be despatched the next available working day.

Deliveries require a signature upon receipt.

International Deliveries

We deliver to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the USA.

Please note, we cannot ship large items such as rugs outside of the UK.

We may ship to other countries not listed above but please contact us first before ordering.

For orders placed before 2pm, we will aim to despatch the same day. Orders placed after 2pm will be packed and shipped the next working day. Please note, any orders placed on bank holidays or weekends will be despatched the next working day.

We use DPD to deliver international orders and a signature will be required upon successful delivery. If for any reason you are unable to be present for the delivery of your parcel, please either choose an alternative delivery address. At our own discretion we may use another courier on occasion.

Once your order has been despatched you will receive a confirmation email including your tracking number which allows you track the progress of your parcel.

Taxation on International orders

We charge the appropriate tax on orders delivered to countries in the EU.

Orders delivered to the USA, Canada, Australia and New Zealand are not taxed but you may be charged an import fee by the courier.